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Terms of service

Welcome to Cloud IX Foils (www.cloudixfoils.com). By using our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

  • These Terms apply to all users of our site, including browsers, dealers, and customers.

  • We may update or replace these Terms at any time by posting on this site.

  • Continued use means you accept those changes.

2. Online Store Terms

  • By agreeing to these Terms, you confirm you are at least the age of majority in your country.

  • You may not use our products for illegal or unauthorized purposes.

  • We reserve the right to refuse service to anyone at any time.

3. Product Information & Pricing

  • Product descriptions, specifications, and pricing are subject to change without notice.

  • We strive for accuracy but cannot guarantee all product information is error-free.

  • Prices are listed in AUD and USD (as applicable) and exclude shipping, taxes, and duties.

4. Orders & Payment

  • By placing an order, you agree to provide accurate and complete purchase information.

  • We may cancel or limit any order at our discretion.

  • Full payment must be made using the methods offered at checkout.

5. Shipping & Delivery

  • Orders are shipped under our [Shipping Policy]. Delivery times vary.

  • We are not responsible for courier delays, customs clearance, or additional fees in your country.

6. Returns & Warranty

  • Please see our [Warranty & Returns Policy] for full details.

  • Products must be registered on our website to qualify for extended warranty.

  • Misuse, modification, or non-intended use voids warranty.

7. Limitation of Liability

  • Watersports and hydrofoil activities involve risks. By purchasing and using our products, you accept full responsibility for your own safety.

  • Cloud IX Foils is not liable for injury, damage, or loss from use or misuse.

  • Liability is limited to the maximum extent permitted by law and shall not exceed the purchase price of the product.

8. Intellectual Property

  • All logos, designs, and content remain the property of Cloud IX Foils.

  • Reproduction or distribution without our permission is prohibited.

9. Governing Law

  • These Terms are governed by the laws of Australia.

  • Disputes will be resolved in the courts of Queensland, Australia.

10. Contact

Questions about these Terms can be sent to:
📧 info@cloudixfoils.com 
📍 Cloud IX Foils – 4 Norman st Tweed Heads Australia