Get in Touch with Cloud IX Foils

We're here to help you with all your wing, surf, SUP & downwind foiling needs. Whether you have questions about our products, need technical support, or want advice on choosing the right gear, our team is ready to assist you.

Contact Information

Email: info@cloudixfoils.com
Phone: +61 (0) 408010385
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM AEST

Our Location

Cloud IX Foils
4 Norman st
Tweed Heads
Australia

What to Expect

• We typically respond to emails within 24 hours during business days
• For urgent technical support, please call during business hours
• Product warranty and repair inquiries are handled with priority
• Custom foil consultations available by appointment

Before You Contact Us

To help us assist you better, please have the following information ready:

• Your order number (if applicable)
• Product model and serial number
• Description of your experience level
• Specific questions about performance or setup

Ready to elevate your foiling experience? We're excited to hear from you!